Carolina Comfort Heating & Air

Reviews about Carolina Comfort Heating & Air

• J Chris

  May, 26 2018
  ★ ☆ ☆ ☆ ☆
  I've never been treated with such contempt and utter hatefulness as this company / Dale and his wife. Last year I had a new HVAC system installed. A blower motor went out that was out of warranty last week. Dale came out, diagnosed it as a bad motor. I asked him to replace it as soon as he could. He said it would be a few days for the new motor to come in. I wouldn't think that's a problem at all and didn't complain about paying for the new motor and installation. Twice he was supposed to show up, neither time he showed up nor called. I called to reschedule, and left a voice mail. He didn't call me back, but his wife did. In a blatantly hateful manner informed me that they were too busy to replace the motor, and they wouldn't be coming out AT ALL. I maintained my cool and politely asked if that's how they treat their customers. She informed me they didn't need my business because they had too much already. I was in complete amazement that someone would talk to, and treat a customer like this.. I expected them to simply come install a new motor and I'd pay them.. Simple... I hope others see how they treat their customers and do business with someone else.

Photos and maps

Nearest places

• Central Power Equipment

  Establishment, Finance

  4265 Wilkesboro Highway, Statesville, NC 28625

  +1 704-876-2993

  centralpowerequipment.net

  Closed now: Until 08:00am
• Iredell Pest Control

  Establishment, Home goods store

  110 Hannah Road, Statesville, NC 28625

  +1 704-876-3706

  pestcontrols.us
• Tilley Pest Services

  Establishment, Home goods store

  4576 Wilkesboro Highway, Statesville, NC 28625

  +1 704-873-8700
• Dollar General

  Establishment, Food

  4276 Wilkesboro Highway, Statesville, NC 28625

  +1 704-761-4378

  dollargeneral.com

  Closed now: Until 08:00am
• Phil's Food Mart

  Establishment, Convenience store, Food

  4277 Wilkesboro Highway, Statesville, NC 28625

  +1 704-876-4512

  Open now: Until 10:00pm
• Bird Dog Traffic Control

  Establishment

  4277 Wilkesboro Highway, Statesville, NC 28625

  +1 704-872-8448

  birddogtrafficcontrol.com

  Closed now: