Kangaroo Express

Reviews about Kangaroo Express

• Kristin Mccall

  Jan, 15 2018
  ★ ☆ ☆ ☆ ☆
  I'm sad that I have to even give it one star And that i am not able to give it a negative one instead. The attendant working who's name is John was awful. He was rude he was snotty. Had his head in his hands leaning on the counter staring at his phone. Didn't even look up at me while he was speaking and rudely answered my question about if I was able to cash in my scratch off or not. Not being able to do so I was stranded without my wallet or any of my debit or credit cards and it's the only option I had to get cash to be able to put gas in my vehicle until I could get to my wallet. So I asked a gentleman outside that I was passing by as I walked back to my vehicle if he happened to have any singles on him that I could possibly trade him and he could cash it in the morning. It was only a $3 winning ticket. But it could have gotten me a gallon of gas. John proceeds to bolt to the doors and yells at me you need to leave my property now. Surprised and slightly stunned I look at him and quietly said pardon me wondering what in the hell I did wrong. He continued to say you need to leave my property now and quit harassing my customers and trying to sell your lottery ticket. I still wasn't quite comprehending what in the world this man was freaking out about. So I happened to ask him one more time what was I doing wrong and he just proceeded to say over and over again you need to leave my property now you need to leave my property now. I understand now that I guess you're not supposed to try to trade or sell your tickets and I completely understand that and respect that as it's probably some kind of law or something. But. He could have been a lot Kinder and taken it down a notch and had a little bit more couth and not been so hateful and rude. As much energy he put into making a scene and just trying to be downright hateful instead he could have been taking the time to explain that it's unlawful to do as I was doing and if I could please stop. We're talking about a $3 freaking scratch off and I asked one person and I wasn't begging anybody for freaking money. John you need to learn some hospitality and customer service.

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